DATA PROTECTION

The Heinzl-Gettinger winery takes the protection of your personal data very seriously and therefore strives not only to provide you with a comprehensive internet offering, but also to guarantee your right to confidentiality of personal data. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection declaration we inform you about the most important aspects of data processing on our website.

Person responsible in terms of data protection regulations:
Winery Heinzl-Gettinger GesbR
Deinzendorf 109
2051 Zellerndorf
+43 2945-2290
office@weingut-heinzl.at

What personal data is collected as standard?
Every time a user accesses a page on our website and every time a file is accessed, we and sometimes third parties store access data about this process in the form of log files. This data set contains:

Website from which you access our site
- IP address
- Access date/time
- Client request
- http response code
- Amount of data transferred
- Browser & Operating System

We cannot assign this data to specific people. This data is not merged with other data sources. Users' access to our websites is stored in server log files, including the IP address. It is not possible for us to draw any conclusions about a specific person when using the data.

Your data will be processed in accordance with the EU data protection amendment. However, we would like to point out possible exceptions to this declaration (e.g. "Google Analytics") if third-party tools are used that have their servers located abroad.

Duration of data storage
Personal data is stored for the duration of the statutory retention period. After expiry of this period, the corresponding data is routinely deleted unless it is no longer required to fulfill or initiate a contract.

Data collection and use when ordering in the online shop
When you order from our online shop, we collect the following data from you: first name, last name, if applicable company, street, postcode, city, country, telephone number, email address, selected shipping method, selected payment method and if applicable an individual text message. The provision of this data is necessary for the processing, execution and invoicing of all purchases made by you, otherwise you cannot order from us. Providing your telephone number and a text message is not required but recommended. If you give us your number, we can contact you quickly if we have any questions. You agree to the storage of your telephone number for this purpose.

If you place an order without a customer account (“pay as a guest”), we will process the data you enter solely for the processing, execution and invoicing of your purchase. Unless we are legally obliged to retain this data for a longer period (e.g. due to accounting regulations), we will only store it for as long as necessary - in principle until the end of the statutory period for claims arising from the purchase contract.

If you create a customer account with us, we will save all the data you provide, as well as all purchases made with this account, along with the data you provide for this account, so that you can access it again later. The data will be saved until you delete your account, unless we are legally obliged to keep it for a longer period. Passwords are stored in encrypted form and cannot be viewed by us.

We use the data you provide exclusively to fulfill the contract and strictly in accordance with the legal regulations. For this purpose, your data will be passed on to other companies, such as the post office, other parcel services and payment service providers, if necessary. These companies act as "contract processors" for us and may only use your data to process specific orders. They are contractually obliged to us to comply with the legal regulations on data protection.

The payment process is carried out via our selected payment providers. We therefore do not collect any data about payments made by credit card or online transfer. The entire ordering process is encrypted using SSL.

In the event of a legal requirement, an official order or an official investigation, we are obliged to make the relevant data available to the authorities.

Data security
We protect our website and other systems as best as possible through technical and organizational measures against loss, destruction, access, alteration or distribution of your data by unauthorized persons.

Use of cookies
Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any damage. Cookies make it possible in particular to determine the frequency of use and number of users of the pages, to analyze behavior of page usage, but also to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and can be called up again when you visit the page again. If you do not want this, you should set your Internet browser so that it refuses to accept cookies. If cookies are deactivated, the functionality of our website may be restricted.

You can prevent cookies from being saved by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout

Use of Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information on your use of this website generated through the cookie is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being stored by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

We would like to point out that Google Analytics has been extended on this website to include the code "anonymizeIp" in order to ensure anonymous collection of IP addresses (so-called IP masking). You can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie will be set that prevents the future collection of your data when you visit this website: Deactivate Google Analytics

Display of Google Maps
This website uses Google Maps from Google Inc, based in San Bruno, California, USA. By using this website, you agree to the collection, processing and use of automatically collected data by Google Inc, its representatives and third parties. You can find more information in the YouTube terms of use. Restrictions are possible through specific cookie permissions.

Integration of YouTube
Occasionally, YouTube videos from Google Inc., based in San Bruno, California, USA, are also integrated. This establishes a connection to the YouTube servers. This also informs you which specific page of our website you have visited. If you are also logged in with your YouTube account, this would enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this possibility by logging out of your account. By using this website, you agree to the collection, processing and use of the automatically collected data by Google Inc., its representatives and third parties. You can find more information in the YouTube terms of use. Restrictions are possible through specific cookie permissions.

Contact request
If you use our contact form, we will use this information to contact you regarding your interest. This data will be stored and used solely to answer your request or to contact you and the associated technical administration. Your data will be deleted after your request has been processed, provided that you so wish and that there are no statutory retention periods that prevent deletion.

If you have approved the use of personal data for special purposes that are subject to the consent reservation, you can revoke this approval at any time. The data will then be deleted by us. Data that you have entered in the course of the online contact request will not be passed on to third parties. You are entitled to restrict the consent to the use of your data. In this case, deletion will only take place within the scope of the restriction.

Newsletter
If you have agreed to receive our newsletter, we will use your email address to send you an email newsletter several times a year with information about products, promotions and news from our winery. You can revoke your consent to receive the newsletter at any time by unsubscribing from the newsletter on our website. You will find the link to the unsubscribe page in every newsletter or here on our website.

Links to other websites
Our website contains links to other websites. This privacy policy applies only to our website. We accept no responsibility for third-party content that is made available for use via links and is specially marked, and we do not adopt the content as our own. The provider of the website to which reference is made is solely liable for illegal, incorrect or incomplete content and for damages resulting from the use or non-use of the information. The editorial team is only responsible for third-party information if it has positive knowledge of it, i.e. also of any possible illegal or criminal content, and it is technically possible and reasonable to prevent its use.

Legal notice
You have the right to request information from us about all data processed, the correction or deletion of this data or the restriction of the processing of the data. You can also object to the data processing. You can also revoke your consent to the use of your data at any time by sending an email to office@weingut-heinzl.at. If you revoke your consent or object, this will result in us deleting your customer account. If you revoke your consent, this does not affect the legality of the data processing carried out up to that point. You also have the right to receive the personal data concerning you in a structured, common and machine-readable format.

If you believe that your data is being used in violation of legal requirements, you can file a complaint with the Data Protection Authority (www.dsb.gv.at, telephone: +43 1 531 15-202525, email: dsb@dsb.gv.at). Please contact us in advance - we assume that in most cases we can answer your questions directly.

Update of the regulations
We reserve the right to change these terms at any time according to business needs.